Everything you need to understand and optimize your business processes
Voice-led discovery with your key team members
Visual swimlane diagram of your workflows
Immediate automation opportunities highlighted
Metrics framework for tracking improvements
We conduct voice-led interviews with your team to understand current workflows, pain points, and opportunities.
We synthesize findings into actionable insights and visual process maps.
Get a clear picture of your current state with swimlane diagrams showing:
Average business misses 62% of calls that go to voicemail
Average return on investment from process automation
Reduction in manual tasks through automation
We recommend including leadership, sales, operations, and customer service teams. Anyone who touches the customer journey should be involved.
Each stakeholder interview is 30-45 minutes. Leadership sessions are 60-90 minutes. Total time investment is typically 4-6 hours spread across your team.
The process map and findings are yours to keep. You'll have valuable documentation of your processes that can guide any improvement efforts.
We focus specifically on revenue processes and automation opportunities. Our AI-led interview process is faster and more consistent than traditional consulting, delivering results in weeks, not months.